FAQ

What is Jhoola.co.uk and why should I buy from you?

What is your Company Information?

Do you have a showroom I can visit?

Where do you ship to?

Can I modify my order after it has been placed?

Can you send out fabric samples?

Where are your products manufactured?

How long does delivery take?

How will my item be delivered? How will I know if it can get into my home?

When will payment be taken?

How can I unsubscribe from daily emails?



What is Jhoola.co.uk and why should we buy from you?


Jhoola.co.uk is a destination for hand carved rosewood furniture at affordable prices. Our pieces are inspired by eastern elegance and are exclusive to us, meaning you won’t see every Tom, Dick and Harry with the same furniture.


Best of all, as most items are available for delivery on a few day basis, your dream room will be kitted out in ultra-fast fusion. No room deserves empty corners or unloved spaces; it’s our aim for you to enjoy your perfect piece as soon as you’ve spotted it. We are market leaders in offering this service and are excited to provide your items within couple of days (where possible).


In the sheesham world, it’s more important than ever to offer furniture which looks good but doesn’t cost the earth, which is why as a manufacturer and importer we can pass the saving on to you.



What is your Company Information?


Jhoola.co.uk
Company Registration Number: 10173519
Registered office: 713 Green Lane, Dagenham, RM8 1UU, United Kingdom


Do you have a showroom I can visit?


Yes we have a showroom in East London. You can visit us Mon to Sat between 11.30am to 6.30pm Show room Address: 713 Green Lane, Dagenham, RM8 1UU


Where do you ship to?


We deliver to UK and Europe. Please contact us for delivery charges if you live outside mainland UK.


Can I modify my order after it has been placed?


Once your order has been confirmed, it is possible for you to change the product, change your delivery address or cancel your order, please contact our customer care team with the details of your order. If your order has already shipped when you decide to cancel it, you will need to return the order to us. In the unlikely event that you wish to return your order, Sheesham offers customers a 28 day no-quibble refund.


Can you send out fabric samples?


No, you can visit our showroom to see samples.


Where are your products manufactured?


All our product range is from Chiniot in Pakistan. We have Manufacturing unit in Karachi where we have team of finest craftsman.


How long does delivery take?


The majority of our products will be available on a 5 days basis. Otherwise, we will aim to ship within 6-8 weeks where possible. All lead times are clearly displayed on each product, so you can be sure to know when to expect your item.


How will my item be packaged? How will I know if it can get into my home?


We have provided all packed dimensions on each listing, so you know how many items will arrive, plus you can measure if the parcel will fit through your doorframe, hallway or staircase.


What are the payment options at Jhoola.co.uk?


You can use any of the following cards:
Credit cards: VISA, Eurocard/Mastercard, American express
Solo/Maestro (UK only)
Debit cards with a VISA or Mastercard
Paypal


All transactions on Sheesham are processed via Verified by Visa or Mastercard Securecode encrypted payment gateways, so you can shop with confidence and security.


When will payment be taken?


Payment will be taken immediately after placing your order, once your card has been authorised; you will receive an email confirming that your order has been successful.


How can I unsubscribe from daily emails?


You can easily unsubscribe at any time using the unsubscribe link in any email you receive.